Refund Policy
At Startup Stories, we work hard to provide exceptional value through exclusive content, verified profiles, and real founder insights. Please review our billing and refund policies carefully.
Strictly Non-Refundable
Please read this policy carefully before making any purchase. All payments made to Startup Stories are strictly non-refundable under any circumstances.
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Questions about Billing?
If you have any questions or need clarification before you subscribe, we are here to help.
No Refunds on Any Plans
All payments made for the Profile Verification Plan ($147/year) and Premium Membership ($197/year) are completely non-refundable.
By subscribing, you acknowledge and agree that all fees paid are final and cannot be refunded, in whole or in part, regardless of your usage or satisfaction with the service.
We do not offer pro-rated refunds for partially used subscription periods.
We do not refund for accidental purchases or user-initiated cancellations.
No Lifetime Deal
Startup Stories does not offer lifetime access or one-time-payment lifetime deals for any of our products or memberships.
All plans are billed annually and will automatically renew unless canceled from your account settings prior to the renewal date. If you cancel, you will maintain access until the end of your current billing period, but no refund will be issued.
Before You Subscribe
We encourage you to review our platform features, browse our open community content, and take advantage of any free preview articles before committing to a paid plan.
If you have questions about what's specifically included in a membership, please reach out to our team before making your purchase.
Exceptional Circumstances
Refunds may only be granted at the sole discretion of Startup Stories in very specific cases, such as technical duplicate payments or other verifiable payment gateway billing errors. Dissatisfaction with the service is not considered an exceptional circumstance.
Contact Us
If you believe a duplicate charge or billing error has occurred, please contact us within 7 days of your payment date. We're here to help resolve any genuine billing mistakes quickly at:
Email: [email protected]
By using StartupStories.io, you agree to this Refund Policy.
Please ensure you have read and understood our non-refundable terms before purchasing.